Each group is different but all groups go through similar stages as they develop. Understanding group behavior has improved my effectiveness as both a manager and a leader. American psychologist, Bruce Tuckman, noted different phases of group development as people work to … [Read more...] about Understanding Group Behavior in Good Times
Leadership
9 Tips for Getting Heard Online
This article is contributed by Kathy Jacobs It can take a lot of time and work to make your message stand out online. You will need to use all of the tools you have to refine your message and stand out from the crowd. #1 Determine Your Goal First, clearly define why … [Read more...] about 9 Tips for Getting Heard Online
Strategies to Be Heard in Meetings and Video Conferences
As an executive leader of the Africa Bureau team in the Department of State (1993-96) my job was to represent policy views in meeting cultures that allowed interruptions, put-downs, posturing and self-service. I knew I had to adapt or remain ignored. I watched and tested … [Read more...] about Strategies to Be Heard in Meetings and Video Conferences
From Managing to Leading: What Worked for Me
I began my career in 1969 as a secretary and took the oath of office as U.S. ambassador to Kenya in 1996. I started by "taking care" and ended up "taking charge." According to leadership stereotypes, women should stay in the first category. My history tells me different. … [Read more...] about From Managing to Leading: What Worked for Me
When Transformational Leadership Worked
Around 10:35 am on August 7, 1998, al Qaeda operatives detonated a pick-up truck loaded with explosives next to the U.S. embassy building in Nairobi, Kenya. The explosion left over 200 dead and 5,000 injured. Inside the embassy, we suffered 50% casualties, including 46 … [Read more...] about When Transformational Leadership Worked