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Prudence BushnellPrudence Bushnell

Leadership Speaker and Author

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Crisis Management

February 17, 2021 by Prudence Bushnell

Transformational Leadership Theory in Action

by Prudence Bushnell Twenty- three years after the East Africa embassy bombings, I still talk about my experience as ambassador through the prism of leadership, specifically, transformational leadership. I had not heard of it this term in 1998 but, instinctually,  I did put it into practice to cope with the catastrophic aftermath of the August 7 al Qaeda attack on the U.S embassies in Nairobi and Dar es Salaam. The truck bomb detonated in the small parking lot behind our workplace killed 213 people and injured thousands of others. This is what worked for us. Inspired Motivation Intellectual Stimulation Individual Consideration Idealized Influence The so-called … [Read more...] about Transformational Leadership Theory in Action

Filed Under: Crisis Management, Innovative Leadership and S.M.A.R.T. Thinking

July 1, 2020 by Prudence Bushnell

S.M.A.R.T Women Leaders Facing Coronavirus

Women wearing a protective medical mask

As the corona virus swept through the world, media highlighted women heads of government whose leadership saved thousands of lives.  I read these articles searching for themes in the behaviors they were lauding. When I found these themes – reliance on science and technology, swift decision-making, calm truth-telling, showing empathy -- they spelled S.M.A.R.T. -- Strategic. Moral. Achievable. Resilient. Transformative. I created the concept of S.M.A.R.T. because experience taught me that the traditional “hard” and “soft” power alternatives to address transnational and human security problems did not work in many cases.  I use it now as a prism through which to … [Read more...] about S.M.A.R.T Women Leaders Facing Coronavirus

Filed Under: Crisis Management, Innovative Leadership and S.M.A.R.T. Thinking, Women in Leadership

June 15, 2020 by Prudence Bushnell

Understanding Group Behavior After Disasters

I arrived at my first ambassadorship in Nairobi, Kenya in 1996 with a leadership agenda that included inter agency teamwork and raising community morale. Like all U.S. embassies, our teams changed membership at least once a year. My last article looked at the different phases of group behavior as noted by American psychologist, Bruce Tuckman. I experienced those stages every time we moved in the Foreign Service, as a child and adult. In good times, I was comfortable with them. The Disaster Two years after my arrival in Kenya, at 10:30 on an early August Friday morning, thousands of people in office buildings around the downtown Nairobi railroad station and the … [Read more...] about Understanding Group Behavior After Disasters

Filed Under: Crisis Management, Managing Groups

May 11, 2020 by Prudence Bushnell

5 Tips to Recover from Difficulty: Resilience in Challenging Times

When terrorists detonated the truck bomb in the small parking lot in back of our embassy building in early August, 1998, I was on the top floor of a high rise building next door. The building shook while the teacup on the table rattled. Then stability returned. The resilience of the Cooperative Bank Building saved us.  Over the next few months another form of resilience helped me to function – the capacity to recover. Beth Payne, a former colleague and resilience expert, makes five recommendations on resilience.  Comments from my personal experience as a survivor and leader follow. HOW TO RECOVER FROM DIFFICULTY #1 Practice Self Care Only I could do that for … [Read more...] about 5 Tips to Recover from Difficulty: Resilience in Challenging Times

Filed Under: Crisis Management

April 2, 2020 by Prudence Bushnell

When Transformational Leadership Worked

Around 10:35 am on August 7, 1998, al Qaeda operatives detonated a pick-up truck loaded with explosives next to the U.S. embassy building in Nairobi, Kenya. The explosion left over 200 dead and 5,000 injured. Inside the embassy, we suffered 50% casualties, including 46 dead.  Kenya had no 911 and it took 36 hours for American rescue workers to arrive. The people who crawled out of the embassy alive organized themselves and went back in as first responders. One team searched morgues and hospitals for missing co-workers. Another picked up the body parts of the dead. A third informed frantic family members of the death or injuries of loved ones. All of us had to … [Read more...] about When Transformational Leadership Worked

Filed Under: Crisis Management, Innovative Leadership and S.M.A.R.T. Thinking, Leadership, Women in Leadership

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Terrorism, Betrayal, and Resilience by Prudence Bushnell

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Recent Articles

How I Recognized Good (and Poor) Performing Groups as a Foreign Service Management Officer

by Charles Slater There's a saying in the U.S. Foreign Service, "You do good work leads to more work."  That is why, after a number of overseas tours, I was given the job in Pakistan in 2009 as  the … [Read More...] about How I Recognized Good (and Poor) Performing Groups as a Foreign Service Management Officer

Transformative Engagement: Lessons of Group Participation and Leadership

By Lakeisha Harrison Over the course of my life, I’ve been fortunate to be a part of many groups and teams. Be they formal or informal, professional or extracurricular, as a team member or a … [Read More...] about Transformative Engagement: Lessons of Group Participation and Leadership

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